11 Curbside Pickup Tips for Your Business
Posted: June 3, 2021
11 Curbside Pickup Tips for Your BusinessUse technology to your advantage. One reason a customer will choose to place a curbside pickup order is because it’s a convenient way to shop. But if they find it difficult to order online, or experience long wait times when they arrive at your business, it’s unlikely they’ll try the service again. To help reduce customer frustrations, do a quick audit of your e-commerce resources:...
Are You Covered When an Employee Claims Harassment or Discrimination?
Posted: May 26, 2021
Are You Covered When an Employee Claims Harassment or Discrimination?You probably never want to imagine a situation in which an employee, a former employee, or an employment candidate sues your business for sexual harassment or discrimination (on the basis of, for example, age, sex, race, or disability). Unfortunately, though, it does happen. Sexual harassment has been in the news media spotlight a lot lately, following allegations of inappropriate behavior made against celebrities and public...
The Dos & Don’ts of Employee Performance Reviews
Posted: November 30, 2020
The Dos & Don’ts of Employee Performance ReviewsBut I thought I was doing so well! I’ve been here for 30 years. You’re just telling me this now? Susan comes in late every day, and she’s never been written up. What gives? Let’s face it: If you’re a business owner or a manager, employee performance appraisals can be uncomfortable. No one likes to receive a “surprise” evaluation that they’re not performing well. What’s...
15 Ideas To Promote Your Business This Holiday Season
Posted: November 20, 2020
15 Ideas To Promote Your Business This Holiday SeasonFlashy commercials. Doorbuster deals. It’s holiday shopping season again – and if you own a local business, competition from big box stores can be fierce. This year, though, the COVID-19 pandemic has thrown a wrench into… well, just about everything. And that includes consumers’ holiday shopping plans. A recent survey from SYKES found that 76% of respondents plan to avoid crowded malls this holiday season....
What To Know About Workers’ Compensation & Working From Home
Posted: September 4, 2020
What To Know About Workers’ Compensation & Working From HomeIn the midst of this pandemic, you may have found yourself among the 63 percent of Americans working from home. A recent Gartner poll predicts that 48 percent of workers will continue to work remote at least part time even when it’s safe to physically return to work again. Of course, working from home has pros and cons. It also raises serious questions like what would...
